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Goals and Objectives
21 Human Resources
Strategic Vision Points
Service Excellence
Department Contact Information
twood@westlake- tx.org
Todd Wood Director mailto:twood@westla 817-490-5711
bwilson@westlake- tx.org
Blair Wilson Specialist ke-tx.org 817- 490- 5734
Program Broad Goals
Continually monitor the external business environment for trends and issues related to
compensation and benefits and make recommendations
to maintain competitive and motivated work force.
Administer guidance and support for policy compliance
to all Departments.
Continually research, recommend and implement
strategic organizational improvements.
Develop and implement effective policies,
procedures, and guidelines in support of the
organization’ s stated mission, vision, values, goals,
and objectives.
Ensure compliance with pertinent laws and best
practices through continual and proactive monitoring
of the organization’ s work processes and procedures.
Minimize liability exposure and property losses through identification of potential
vulnerabilities, employee training, and implementation of policies and procedures to
reflect best practices.
Maintain affordable and competitive insurance policies through comprehensive
competitive bidding processes.
Recruit and retain the highest quality employees to deliver excellent customer service to
all stakeholders reflective of a High-Performance Organization ( HPO).
Program Service Description
The HR & Administrative Services Department provides a diverse array of services to
internal and external customers, as well as providing support to the organization’ s general
operations.
These services include all HR functions, including General Administrative Services,
Recruiting & Hiring, Payroll Processing, Benefits Administration, Organizational Training &
Development, Policy Compliance, and Risk Management. Support is offered in
partnership with other departments for bidding & purchasing, strategic planning, policy
development, general administration, and finance.
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