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DEPARTMENT / DIVISION FUND
FLEET SERVICES – FIRE MAINTENANCE FLEET SERVICES
PROGRAM NAME
FIRE MAINTENANCE
DESCRIPTION / MISSION
The Fire Maintenance Division is responsible for the maintenance of large fire apparatus. The division provides scheduled
preventative maintenance service and unscheduled repairs for 21 pieces of fire apparatus.

GOALS
• To ensure fire apparatus meets the Underwriters Laboratories, Inc. requirements during the annual certification testing. (Safety
and Security)
• To provide the Fire Department with the necessary equipment for performing assigned duties. (Safety and Security)
• To maintain Automotive Service Excellence Blue Seal Recognition Certification. (Safety and Security)
• Evaluate ways to reduce fire apparatus costs. (Financial Stability)

OBJECTIVES
• Perform necessary maintenance and repairs of fire apparatus prior to the annual Underwriters Laboratories Inc. testing.
• Utilize apparatus tracking board for monitoring the storage location and status of fire apparatus.
• Fire Department staff to utilize the Fire Maintenance e-mail address for reporting maintenance requests.
• Develop an aggressive preventative maintenance schedule based off oil analysis recommendations.
• Provide staff with the resources and training to achieve ASE certifications necessary for Fleet Services to maintain the
Automotive Service Excellence Blue Seal Recognition Certification.

2016-17 2017-18 2018-19
PERFORMANCE MEASURES ACTUAL REVISED ESTIMATED
Goal: Safety and Security
# Of service calls responded by staff 8 7 7
# Of service calls contracted to wrecker company 6 5 5
# Of service calls contracted to tire service company 16 20 17
# Of preventive maintenance work orders generated 75 80 75
# Of unscheduled work orders generated 310 320 315
# Of staff hours involved for service calls 14 hours 12 hours 10 hours
Total # of mechanics 2 2 2
Total # of vehicles and equipment maintained 22 21 22
Annual # of work orders generated 400 400 400
% Of service calls due to flat tires 64.00% 77.00% 68.00%
% Of service calls which require towing 24.00% 19.00% 20.00%
% Of preventive maintenance work orders 19.00% 20.00% 19.00%
% Of unscheduled work orders 78.00% 80.00% 79.00%
Mechanic to work order ratio 1:200 1:200 1:200
Average time per service call 1.79 hours 2.17 hours 2.50 hours
Annual total # of service calls 25 26 25

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