Page 271 - Fort Worth City Budget 2019

Enterprise Funds

The May 2018 Program Master Plan identified thirteen strategic initiatives. Implementation of several initiatives
(development of a local floodplain policy, implementation of a storm drain rehabilitation program, and improving
the flood warning program) has begun.

The development of a local floodplain policy will have a significant impact on the city and community by providing
standardized, predictable, and consistent guidance for mapping, communicating, and regulating local flood risks.
A significant amount of public engagement is involved in policy development. A small stakeholder group has been
formed to identify and examine potential policy ideas. Additionally, staff are actively engaging with the
development, real estate, and engineering community on policy development. A public meeting is planned in late
2018 to share initial policy thoughts with the community and gain feedback. Policy recommendations are expected
to be brought to City Council for adoption in mid-2019.

As the city’s stormwater infrastructure continues to age, development of a proactive infrastructure rehabilitation
program is critical to maintaining system performance. Prioritizing storm drain rehabilitation needs and
implementing more storm drain rehabilitation projects is the first step the program is taking to ensure the system
continues to function as designed. As more emphasis is placed on understanding the existing condition of the
program’s infrastructure, a better understanding will be achieved on the impact rehabilitation needs may have on
program resources.

Because the program cannot mitigate all flood risk, an effective flood warning program is essential to improving
the safety of the community during a flood event. Current stakeholder engagement will continue into the future
as the program works toward developing a more robust and reliable flood warning program that will provide the
community with more real-time flood forecasting information.

A future Master Plan initiative that will involve significant stakeholder engagement includes communicating about
channel erosion hazards and developing of a private property channel erosion policy. The policy will outline how
the city will respond to significant channel erosion problems that are not located within public drainage easements
and identify how channel erosion problems could be prevented in the future.

As the city continues to grow and develop, the program becomes responsible for more stormwater infrastructure.
Maintenance needs continue be identified and are outpacing program operational resources creating a significant
backlog of critical maintenance work. To improve maintenance related customer service experiences, a customer
satisfaction survey was created in March 2018. The survey has 10 questions that focus on quality of work
performed and customer satisfaction. The survey will be promoted to a higher degree in the future to help the
Program better connect with and serve our customers.

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