Page 157 - Fort Worth City Budget 2019

General Fund

SUMMARY OF SERVICES AND PERFORMANCE MEASURES

FY17 FY18 FY19
Key Measures Actual Estimated Target Desired Level

Street Maintenance

Manage and maintain street infrastructure.

# lane miles of pavement chip coating applied 30.11 43.07 26 26
Reduce the incidence of customer-reported potholes on 34,486 14,585 decrease decrease
a year over year basis

Pavement Management
Develop and direct street maintenance programs while also providing efficient customer service to internal and external customers.

% of streets that are scored at 70% or better 82% 81% 70% 70%

Stormwater Operations

Manage and maintain stormwater infrastructure

# miles of open channel drainage system 7.4 6.0 5.76 5.76
maintained/restored
# drainage inlets cleaned and inspected 10,650 11,000 9,500 9,500
# acres of vegetation in drainage easements mowed 1,363.09 1,500 1,200 1,200

Traffic Signs, Markings, and Streetlight Operations
Actively operate, plan, and maintain the system of streetlights, signs, and markings in a manner that provides safety and achieves
mobility across all modes of travel.

% of time traffic regulatory sign replacement is 96.4% 95.8% 95% 95%
completed within 2 hours of damage notification
% of time arterial street light fixtures and freeway 91.4% 81.7% 75% 75%
segments are operational

Stormwater Development Services
Protect people and property from harmful stormwater runoff by reviewing private development plans to ensure new development
does not create or aggravate drainage problems.

Customer Satisfaction Survey average score 3.57 4.58 > 4.0 > 4.0

157