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CITY OF FOREST HILL
FIRE DEPARTMENT/ OPERATIONS
FUND/ DEPARTMENT/ PROGRAM: 01‐20‐21
PROGRAM DESCRIPTION
The Fire Department is organized into three (3) inter‐related bureaus: Fire Administration, Fire Operations and
Emergency Medical Services (EMS).The Fire Department is responsible for saving lives through EMS and
protecting the property of citizens through fire protection efforts and fire prevention education of the public.
FIRE OPERATIONS
Fire Operations engages in fire suppression, fire safety inspections, and answering complaints for the prevention
and correction of fire hazards within the City and making the City a better place to live, work and play.
MAJOR DEPARTMENT GOALS AND OBJECTIVES AS MEASURED BY WORKLOAD AND
PRODUCTIVITY MEASURES
Goal: Respond to fire suppression calls in an efficient manner.
Objective: Meet industry standards for response times.
WORKLOAD MEASURES
ADOPTED
WORKLOAD ACTUAL BUDGET ESTIMATED BUDGET
MEASURES 2016‐17 2017‐18 2017‐18 2018‐19
Number of Fire Calls 2,196 2,240 2,400 2,400
Number of Fire
Inspections 270 300 315 315
Number of Fire
Suppression
Responses 135 125 135 135
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