Page 147 - Microsoft Word - Budget FY 19

CITY OF FOREST HILL

WATER AND SEWER/ PUBLIC WORKS

WATER AND SEWER OPERATIONS

FUND/ DEPARTMENT/ PROGRAM: 60‐11‐17

PROGRAM DESCRIPTION

Public Works Water and Sewer Operations is responsible for the delivery of services and the operation, repair
and maintenance of the utility’s water and sewer system.

MAJOR DEPARTMENT GOALS AND OBJECTIVES AS MEASURED BY WORKLOAD AND
PRODUCTIVITY MEASURES

Goal 1: Provide delivery of water and sewer utility services to all utility customers with a minimum of
service interruptions due to system maintenance and repairs.

Objective: Provide timely and adequate maintenance, repair and replacement for the utility system
infrastructure.

Goal 2: Provide capital improvements planning for growth and system expansion needs of the utility system.

WORKLOAD MEASURES
ADOPTED
WORKLOAD ACTUAL BUDGET ESTIMATED BUDGET
MEASURES 2016‐17 2017‐18 2017‐18 2018‐19
Number of
Infrastructure
Repairs/
Maintenance
Projects 160 160 158 158

Number of System
Expansion Projects 2 2 2 2
Number of Citizen
Requests 2,000 2,000 2,125 2,125

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