Page 129 - Colleyville FY19 Budget

Core Services

To successfully accomplish the duties of the office, the Police Department is responsible for
the following core services:

1. Protect and Preserve the Safety of Neighborhoods
2.1 – Provide responsive, efficient city services
Patrol officers will actively seek persons, places, and behaviors to ensure that the
community is protected and that neighborhoods are safe. A high level of police service,
unique to Colleyville, is provided through innovative programs and technology to maintain
and promote a safe and secure environment. Technology is utilized to provide real time
criminal intelligence information to our officers. The bicycle patrol program consists of
officers that have volunteered for the position in addition to their regular patrol duties. The
program revolves around a commitment to community policing by encouraging contact and
interaction with the public, which facilitates problem solving and builds mutual trust and
respect. These officers utilize bicycles to protect and preserve our residents and
neighborhoods, visitors, parks, trails and retail establishments.

2. Timely Response to all citizen calls for Police Service
2.1 – Provide responsive, efficient city services

Patrol officers will maintain district responsibility allowing them to get to know the public
they serve while ensuring rapid response times for calls for service. As the city of Colleyville
experiences growth, our resources will continue to be stretched. More residences and
businesses will mean additional workload for our employees. The department will need to
maintain the current course set by our staffing plan to ensure that we continue to provide
the service level our community expects and deserves. The Department will continue to
participate in NETCOM with Keller and Southlake to provide 911 communication services
to allow for a cost effective service delivery of timely responses to all citizen calls for
service.

3. Promote Traffic Safety and Reduce Accidents on Roadways
2.1 – Provide responsive, efficient city services
Patrol officers will conduct
traffic enforcement and
awareness to change driving
behaviors to help reduce
accidents and make our
roadways safer. The Traffic
Unit is dedicated to reducing
the number and severity of
traffic collisions within the
City by utilizing a
community oriented-
problem solving approach to
traffic issues. The Traffic
Unit proactively promotes
traffic safety through proper
levels of enforcement and education along with high visibility of uniformed personnel.
Radar signs are also used to educate drivers of their speeds in various locations and

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