Page 131 - Colleyville FY19 Budget

8. Provide School Safety and Security

School Resource Officers effectively partner with school district employees, parents, and
students to maintain security at school campuses and contribute to the quality level of
education in the Grapevine-Colleyville Independent School District. SROs provide positive
youth mentoring through instruction and informal contacts.

9. Enhance and Maintain Neighborhoods and Commercial Property through Effective Code
Enforcement
4.1 – Protect Colleyville’s semi-rural residential character
Code Enforcement proactively identifies and is responsible for facilitating community
compliance with city codes including zoning, environmental, health and safety, nuisance,
signage, landscaping, tree preservation, and building codes for both residential and
commercial properties.

10. Process all Open Records Requests
1.3 - Assure convenient access to public information
Administrative Services processes all open records requests according the legal guidelines
set forth by the Texas Open Records Act and the Attorney General’s rulings. Administrative
Services personnel manage all police records including distribution, data entry, record
sealing, expunctions, and other required reporting processes in strict adherence to the
Department of Public Safety Uniform Crime Reporting guidelines and the Texas State
Library Standards for Records Retention.

11. Provide Telephone and Walk-in Reception of all Citizen Requests for Service
2.1 – Provide responsive, efficient city services
Administrative Services personnel conduct initial intake for police services requests. Staff
provides general service information, routes non-emergency service calls to NETCOM
dispatch and provides community services such as fingerprinting, medication disposal,
solicitation permit processing, and animal permits.

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