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Departmental Goals and Objectives

Goal 1: Improve Community Engagement and Education

Objective 1.1: Increase par ticipation in and promote educational activities during National
Municipal Cour t Week to raise awareness of the cour t's role and ser vices.

Performance Measure 1.1.1: Number of par ticipants at Cour t Week events.
Prior Year Actual (2024) N/A
Current Year Estimate (2025) 163
Budget Year Target (2026) 213

Goal 2: Enhance Access to the Municipal Cour t

Objective 2.1: Collaborate with IT to improve communication channels, including email, eFax,
and phone systems, ensuring seamless and reliable contact with the cour t.

Performance Measure 2.1.1: Number of customer contacts (email, eFax, calls).
Prior Year Actual (2024) N/A
Current Year Estimate (2025) 3,286
Budget Year Target (2026) 3,500

Goal 3: Promote Organizational Growth and Employee Retention

Objective 3.1: Update the {ve-year strategic plan to align with the evolving needs of the cour t
and enhance operational ef{ciency.

Timeline: On-going
Objective 3.2: Provide continuous mentoring, suppor t, and training oppor tunities to staff,
fostering professional growth and success.
Performance Measure 3.2.1: Staff retention rate.

Prior Year Actual (2024) N/A
100%
Current Year Estimate (2025)
Budget Year Target (2026) 100%

Objective 3.3: Regularly review cour t operations and processes to identify and implement
ef{ciency improvements.
Performance Measure 3.3.1: Number of process improvements implemented annually.
Prior Year Actual (2024) N/A
Current Year Estimate (2025) 2
Budget Year Target (2026) 3

FY 2025-2026 Annual Budget | Colleyville Page 136