Page 151 - CityofKellerFY25Budget

POLICE DEPARTMENT

DEPARTMENT DESCRIPTION:
The Chief of Police is responsible for the overall leadership, management, and supervision of all the activities of the police
department. The Administrative Division is also responsible for the successful attainment of goals and objectives throughout the
department including, but not limited to, traffic safety and regulation, uniformed patrol, community services and education, crime
control, regional animal control, regional public safety dispatch and jail, and facility and equipment maintenance.

DEPARTMENT OBJECTIVES:
1. Continue our focus on proactive crime prevention measures.
2. Work with the Keller Crime Control and Prevention District to efficiently and effectively manage the sales tax funds to provide
technology, vehicles, equipment, payback the debt for the jail/animal adoption center capital project, and FFE replacement
account.
3. Manage, monitor, and continuously seek to enhance services through our long-term agreements to provide regional
communications, jail, and animal services to the cities of Southlake and Colleyville, jail and animal services to the City of
Roanoke, and police services, including communications, jail and animal services, to the Town of Westlake.
4. During the school year the Police Department will continue our school campus patrol progam. These patrols will provide a
heightened level of security and safety for the staff and students of these campuses, thus enhancing their educational
experience.
5. Promote the four central principles of Procedural Justice both internally and externally: 1) Fairness: Treating people with
dignity and respect. 2) Voice: Giving individuals "voice" during encounters. 3) Impartiality: Being neutral and absence of bias in
decision making. 4) Transparency: Conveying trustworthy motives.
6. The Patrol and Traffic Divisions will utilize the directed patrol based on our crime and crash analysis in an effort to reduce
traffic accidents in locations with high incidents of crime and accident occurrences. Utilize the Traffic Data Collection technology
to provide enhanced traffic and speed data that will assist in determining future traffic enforcement efforts.
7. Continue the professional development of all personnel.
8. Continue to meet the service needs of a growing community with value driven, customer-focused, and transparent style of
policing designed to improve the quality of life in Keller.
9. Provide quality leadership that fosters excellence, integrity, and continuous improvement designed to retain and reward valued
team members.

DEPARTMENT GOALS:
1. Successfully achieve re-accreditation through CALEA/TPCA
2. Implement a new on-line reporting option for the community
3. Continue to place an emphasis on training & equipment for patrol based critical incident responses
4. Analyze and assess the newly implemented My90 community survey software and responses
5. Maintain patrol’s response time (time call created to officer on-scene) to < 5 minutes for emergency calls; and reduce patrol’s
response time to < 10 minutes for non-emergency calls. (P2 & P3)
6. Analyze and assess the newly implemented annual evaluation system
7. Expand our lidar capabilities to effectively enforce speed violators in an effort to reduce traffic collisions
8. Ensuring the proper use of the Flock ALPR system to maximize our investigative capabilities
9. Utilize VIPS personnel to assist departmental needs and community outreach.
10. Maintain NIBRS submission error rate at or below 4% (FBI standard)
11. Continue to implement the department Wellness Program for department employees.

FY 2024-25
FY 2022-23 FY 2023-24 FY 2023-24 Adopted
SERVICES PROVIDED Actual Budget YE Proj. Budget
Total Part I Major Crimes 395 340 340 340
Crime Rate 8.12 7.29 7.29 7.29
Traffic Safety:
Reported Traffic Collisions 386 250 350 300
Timely Service:
Priority 1 Response Times 4:02 4:00 4:00 5:00
(Goal is in 5 minutes or less)
Total arrest made 525 800 800 800
Total cases investigated 1,006 1,500 1,200 1,200
Alarm Responses 1,586 2,000 1,600 1,600
Total Calls For Service 65,502 78,000 75,000 77,000
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