Page 147 - City of Fort Worth Budget Book

General Fund Human Resources

SUMMARY OF SERVICES AND PERFORMANCE MEASURES

FY23 FY24 FY25
Key Measures Actual Estimated Target Desired Level

Employee Health & Well-Being
Administers self-insured plans for medical and worker compensation benefits offered to City employees, retirees, and
their eligible spouses and/or dependents this includes an Employee/Retiree Wellness Program, and Occupational Health
& Safety Program.
90% of health plan members complete all 3
Virgin Pulse requirements. 90% 90% 90% 90%
9% utilization of the Employee Assistance
Program. 9% 9% 11% 11%

Employee Relations/Labor Relations
The Employee Relations Section conducts neutral investigations of disciplinary appeals and complaints based on
discrimination and retaliation, coordinates defense of unemployment insurance claims, administers the EthicsPoint
hotline, conducts training for new employees, Human Resources Coordinators and Medical Records Custodians across
the organization, and provides guidance on and updates the City’s Personnel Rules and Regulations.
90% of Step 1b disciplinary appeal
decisions are issued within 25 business 90% 90% 90% 90%
days.
% of employee satisfaction surveys will
indicate they are satisfied with the FMLA/ 85% 85% 85% 85%
ADA vendor's services.
95% of Civil Service discipline documents
scanned into LaserFiche within 1 business 100% 100% 100% 100%
day of receipt.
Employee complaint investigations will be
completed within 60 calendar days – NEW 100% 100% 100% 100%
Effective 10/1/2020

Classification & Compensation/Civil Service Testing
The division provides professional research and recommendations regarding inquiries on the proper classification and
compensation levels of the City’s workforce in accordance with local, state, and federal guidelines. These activities
include but are not limited to administration of all CFW compensation plans, job analysis, and job classification validation
studies to ensure internal/external market equity.
Complete 90% of Classification Action 90% 90% 90% 90%
Requests (CARs) within 60 days.
Less than Prior Less than Prior Less than Prior Less than Prior
Average annual employee turnover rate.
Year Year Year Year
99% of promotional Police & Fire exam 99% 99% 99% 99%
questions are upheld.

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