Page 120 - City of Fort Worth Budget Book
P. 120

General Fund                                                          Development Services


            Percent (%) of zoning case review
            comments provided to applicant within 7    N/A             N/A             95%             95%
            business days
            Percent (%) of building permit initial reviews
            completed within 5 business days           N/A             N/A             95%             95%
            Percent (%) of building permit review times
            from intake to submit first comment within 1   N/A         N/A             95%             95%
            business day


            Historic Preservation & Design

            Percent (%) of review times from intake of
            complete application to issuance of
            Certificate of Appropriateness (COA) within   N/A          N/A             95%             95%
            11 business days
            Percent (%) of HCLCs intake to case being
            heard at the Historic & Cultural Landmark   N/A            N/A             95%             95%
            Commission (HCLC) within 25 business
            days
            Percent (%) of UF first review within 5    N/A             N/A             95%             95%
            business days

            Downtown, Urban Forestry and Zoning
              Appeals

            Percent (%) of intake for expedited Zoning
            Verification Letters application to issuance   N/A         N/A             95%             95%
            within 3 business days

            Percent (%) of the intake of sign application
            to first review for Downtown Design Review   N/A           N/A             95%             95%
            Board (DDRB) within 5 business days

            Business Support

            Percent (%) of actual Revenue within
            Projected Revenue                          N/A             N/A             10%             10%
            Percent (%) of actual Expenses within      N/A             N/A             10%             10%
            Projected Expenses
            Percent (%) of invoices paid within 30 days   N/A          N/A            100%            100%
            per state law


            Development Facilitation


            Percent (%) of overall customer satisfaction
            with the effectiveness of the PDC in       N/A             N/A             95%             95%
            delivering site
            Percent (%) of application to invites for PDC
            scheduled meeting time within 5 business   N/A             N/A             95%             95%
            days






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