Page 157 - FY 24 Budget Forecast at Adoption.xlsx

POLICE DEPARTMENT
PUBLIC SAFETY DISPATCH & RECORDS DIVISION (100-30-303)

DIVISION DESCRIPTION:
The Northeast Tarrant Communications Center (NETCOM) serves the cities of Keller, Southlake, Colleyville, and Westlake. It is
one of the few truly consolidated regional 911 Public Safety dispatch centers in the state and has been a model for others in the
area. NETCOM is civilian staffed and dispatches emergency calls for Police, Fire, EMS, and Animal Control 24 hours/day and
365 days/year. This Division serves more than 112,000 residents in 5 cities covering more than 60 square miles. This Division is
staffed by 25 full time civilian employees, including 20 Dispatchers, 3 Records Technicians, 1 Assistant Manager, and 1
Manager. The 3 Records Technicians are the primary point of contact for customer service at the front lobby window and by
administrative phone. The Records Technicians receive, process, index, and file all police reports for retrieval and archive on an
as-needed basis. They must provide accurate statistical data for administrative use, access public records, provide copies of
audio/video/reports for public and court processes, manage solicitor permits, assist with alarm permits, fingerprinting services,
and work closely with city personnel and citizens to provide resource efficiency and accuracy. One Records Technician also
assists CID with case filing and Property Room assistance.

EXPENDITURE SUMMARY

FY 2023-24
FY 2021-22 FY 2022-23 FY 2022-23 Adopted Budget
EXPENDITURES BY CATEGORY: Actual Budget YE Proj. Budget Variance ($)
Personnel services $ 2,127,298 $ 2,447,930 $ 2,476,854 $ 2,437,501 $ (10,429)
Operations & maintenance 11,586 20,050 19,250 18,250 (1,800)

Services & other 91,135 98,755 102,705 120,231 21,476
Capital outlay – – – – -

TOTAL $ 2,230,019 $ 2,566,735 $ 2,598,809 $ 2,575,982 $ 9,247

PERSONNEL SUMMARY
(Full-time Equivalent Positions - Includes Vacant Positions)

FY 2023-24
FY 2021-22 FY 2022-23 FY 2022-23 Adopted Budget
BY POSITION TITLE: Actual Budget YE Proj. Budget Variance ($)
NETCOM Manager 1.00 1.00 1.00 1.00 -
Records Technician 1.00 1.00 1.00 1.00 -
Senior Records Technician 2.00 2.00 2.00 2.00 -
Assistant NETCOM Manager 1.00 1.00 1.00 1.00 -
Dispatcher 16.00 16.00 16.00 16.00 -
Dispatch Shift Supervisor 4.00 4.00 4.00 4.00 -

TOTAL 25.00 25.00 25.00 25.00 -

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