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Business Plan
Public Safety Scorecard (cont.)
FY 2021 FY 2022 FY 2023 FY 2024
Dept. Key Measures
Actual Actual Estimate Target
Court Management of Legal Financial Obligations-Rate 96.31% 84.6% 73% 75%
Court Annual Access and Fairness Survey Index Score 70% 68% 70% 72%
Police Committed Time to all calls (minutes) 78.33 80.7 80.26 < 84.5
Police DWI Crashes 616 567 572 < 450
Police Domestic Violence Victims Served 7,625 6,688 5,752 5,400
Police Human Trafficking Victims Served 9 10 2 10
Police Injury Crashes 2,773 2,713 2,804 < 3,084
Police Outreach Hours Dedicated to Domestic Violence 4,525 3,640 2,926 > 3,600
Police Fatality Crashes 42 37 42 < 24
Police CVE Inspections 2,375 2,440 2,356 > 2,000
Police Overall Crime New
Measure
in FY 2022 27,599 25,182 < 31,260
Police COMCONS (Community Contact Calls for Service) New
Measure
in FY 2022 3,642 2,744 5,000
Fire 9-1-1 Dispatch Center Calls for Service (calls from
9-1-1 phone switch) 402,089 392,123 371,144 415,000
Fire Police Calls for Service Handled and Processed by
PD Dispatch 249,219 261,720 249,716 260,000
Fire Emergency Calls 1,341 1,494 1,288 2,500
Fire Priority 1 Calls 68,215 74,630 70,968 74,500
Fire Priority 2 Calls 46,883 46,713 47,424 55,000
Fire Priority 3 Calls 132,780 138,887 130,036 128,000
Fire Officer Initiated (not included in total) 51,479 105,174 102,168 52,000
Fire Ambulance Dispatched Calls for Service 64,044 57,704 58,692 62,500
Fire Fire Dispatched Calls for Service 54,170 57,292 55,308 60,000
Fire Fires 3,477 4,249 3,904 4,000
Fire Emergency Medical Service 39,644 37,190 39,184 37,000
Fire Other 11,049 15,853 12,220 18,100
Fire Dispatched Animal Services After-Hours Calls for
Service 958 1,045 964 900
Fire Fire Department Incidents (un-audited) 48,485 48,982 48,982 50,000
Fire Fires 877 1,246 1,246 1,300
Fire Emergency Medical Service 21,285 22,801 22,801 23,000
Fire Other Emergency Incidents 26,323 24,935 24,935 25,700
Fire Fire Department RMS Unit Responses (un-
audited) 69,755 68,963 68,963 72,000
FY 2024 Adopted Budget and Business Plan 115 City of Arlington, Texas