Page 321 - HurstFY23AnnualBudget

APPROVED BUDGET FISCAL YEAR 2022-2023

GOALS, OBJECTIVES & PERFORMANCE MEASURES
Council Priorities:

☐Public Safety ☐Innovation
☒Economic Vitality ☐Redevelopment
☐Infrastructure ☐Leadership

Goals:
➢ CAD RMS upgrade
➢ Camera System upgrade
➢ WiFi Upgrade
➢ Disaster Recovery preparedness
➢ Cityworks implementation in Parks

Objectives:

• Improved reporting from the following system upgrades:
o Oracle financial system, Cityworks
• Utilize the Strategic Information Resource Plan to promote employee productivity
o Continue to train and test City Employees on Cyber Security.

PERFORMANCE MEASURES

Input: PY Actual CY Estimate Projected

Computing Equipment Supported
(Servers, PC’s, MDC’s, Laptops,
etc.) 560 575 580

Major Software Systems Supported 28 29 31
Computer hardware replaced
(Servers, PCs, MDCs, Laptops, etc.) 81 85 83
Workload/Output:

Completed Work Order 1038 2000 2000

Effectiveness:

Network Uptime 97% 99.9% 99.9%
Efficiencies:

Percentage of Work Orders
completed within 24 hours 73% 65% 70%

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