Page 303 - HurstFY23AnnualBudget

APPROVED BUDGET FISCAL YEAR 2022-2023

GOALS, OBJECTIVES & PERFORMANCE MEASURES
Council Priorities:

☐Public Safety ☐Innovation
☒Economic Vitality ☐Redevelopment
☐Infrastructure ☐Leadership

Goals:
• Continue to use all avenues to enhance and evaluate customer service.
• Increase revenues and judiciously manage costs.
• Continue to focus on legacy events to insure client retention.

Objectives:

• To build back revenue surplus that was lost during the pandemic.
➢ 0-3 Years Short Term

• Visit and build collaborative relationships with area venues to help each other during
supply/demand shortages.
➢ 0-3 Years Short Term

• Increase number of part-time workers to reduce the amount of money spent on outside
staffing agencies
➢ 0-3 Years Short Term

PERFORMANCE MEASURES

Input: PY Actual CY Estimate Projected

Number of Full Time Employees 13 14 14
Workload/Output:

Number of annual events
(including Internal) 170 344 375

Effectiveness:
Maintain an overall Client Survey
score of 4.4 (Scale 1-5) 4.6 4.7 4.8
Efficiencies:
Food/beverage costs-of-goods sold
below industry standards 18% 18.3% 18%

303