Page 138 - HurstFY23AnnualBudget

APPROVED BUDGET FISCAL YEAR 2022-2023

CITY OF HURST
110 GENERAL FUND ADMINISTRATION 0321 HUMAN RESOURCES

MISSION STATEMENT

The Hurst Human Resources Department will effectively serve as strategic partners within the
organization doing our best to serve our customers selflessly (The Hurst Way: Customer
Service) while managing resources responsibly (The Hurst Way: Financial Sustainability).

DIVISION DESCRIPTION

Human Resources supports city staff through partnership in strategic planning and
implementation tied to human capital issues and policy administration, direct and indirect pay
(benefits) administration, employee relations, and the employee life cycle.

PRIOR YEAR RESULTS AND ACCOMPLISHMENTS

✓ Successfully transitioned Human Resources team members
✓ Established and clarified customer service standards for the Human Resources team that
align with the Code of Ideas and the Human Resources mission statement to be a
knowledgeable resource and serve selflessly

FUTURE INITIATIVES

➢ Roll out updated sourcing and recruitment plan city-wide
➢ Identify, schedule, and develop content for supervisor and leadership development
opportunities
➢ Introduce Diversity, Equity, and Inclusion concepts and training
➢ Update job descriptions as the starting point for talent management
➢ Move onboarding process online
➢ Increase accountability on the completion of annual performance discussions
➢ Continue to cross-train Human Resources functions to ensure strong customer service,
specifically billing reconciliation and employee life cycle processing
➢ Each team member will develop and work toward achieving three goals for the fiscal year,
leadership, development, and Human Resources technical goals

GOALS, OBJECTIVES & PERFORMANCE MEASURES

☒Public Safety ☐Innovation
☐Economic Vitality ☐Redevelopment
☐Infrastructure ☒Leadership

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