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ECONOMIC DEVELOPMENT DEPARTMENT
                               ADMINISTRATION DIVISION (100-14-141)



             SERVICE LEVEL ANALYSIS:
                                                                                        FY 2021-22
                                                 FY 2019-20    FY 2020-21   FY 2020-21    Adopted
             SERVICES PROVIDED                     Actual       Budget       YE Proj.     Budget
             Recruitment:
                Business Recruitment List           103           100          240          150
                Recruited Businesses Opened          2            N  /  A       5            3
                Recruitment Scouting Trips           3            N  /  A       6           1  2
                Incentive Applications              105           N/A           2            2
                Active Incentive Agreements          79           N/A           4            5
                Façade Improvement Grant Apps        1            N  /  A       2            5

             Promotion:
                KIIK FB Posts                       174           200          175          175
                KIIK FB Post Avg Impressions       1,082          N/A          753          917
                Business Participation in KIIK Events  48         N/A          67           65
                Active Newsletter Subscribers       994           N/A         1,320        1,518
                KIIK Website Sessions              36,514         N/A        28,030       30,000

             Retention:
                BRE Surveys                          0            100           0           400
                Ribbon Cuttings/Grand Openings       20           25           18           20

             Expansion:
                # Businesses Identified for Expansion  15         20            0           10
                Business Expansions                  0             5            2            2

             Performance Indicators
                New Businesses                       53           65           30           35
                Businesses Closed/Relocated          41           N/A          16           15
                Net New Businesses                   12           N/A          14           20
                Retail Occupancy Average Rate**     96%         95.00%       93.00%       93.00%
                Office Occupancy Average Rate**     90%         90.00%       91.00%       92.00%
                Property Tax Base ($ Millions)  $            6,089.79  $        6,008.35  $        6,008.35  $         6,248.69

                Sales Tax Revenue               $       14,468,462  $    12,976,494  $   14,240,962  $     14,400,458
                ** As indicated by third party consultant



























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