Page 128 - City of Colleyville FY22 Adopted Budget

Performance Measures & Vital Statistics

FY 2022
Performance Measures FY 2017 FY 2019 FY 2019 FY 2020 FY 2021
Target

Percentage of product requests 95% 85% 100% 95%
completed on time- GIS 92% 95%

Percentage of broadcast uptime 99.99% 99.999% 99.998% 99% 99% 99%

Percentage of work orders
91% 92% 95.97% 95.% 94% 100%
completed on time

Percentage of network data and 99.99% 99%
telecommunications uptime 99.998% 99% 99% 99%

Percentage of IT work plan projects
completed on time 100% 100% 100% 100% 100% 100%

Percentage of data backup success 97% 97% 95.247% 100% 96% 100%

FY 2022
Vital Statistics FY 2018 FY 2019 FY 2020 FY 2021
Estimate

Total number of equipment pieces 609 629 643 643 643
maintained by department

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