Page 255 - Microsoft Word - FY 2022 Adopted Budget Document

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Department Diversity
By Race and Gender

Native
Black or American Some Other or
Hispanic or Hawaiian and
White African Asian Indian and Two or More Female Male
Latino Other Pac.
American Alaska Native Races
Islander
City of Arlington Populatio 38.6% 29.6% 22.3% 6.5% 0.3% 0.2% 2.6% 50.8% 49.2%
City Organization 55.8% 20.1% 16.9% 3.5% 0.7% 0.2% 2.7% 38.7% 61.3%
IT Support Fund 52.7% 12.7% 12.7% 14.5% 0.0% 0.0% 7.3% 30.9% 69.1%
City‐wide Budget Impacts
FY 2022 expenditures are impacted by a 3% across-the-board compensation adjustment effective October 2021 and a 5.4%
increase in the city’s contribution to employee health coverage.

Scorecard

Information Technology FY 2019 FY 2020 FY 2021 FY 2022
Key Measures Actual Actual Estimate Target
File server availability 99.99% 100% 99% 99%
GIS system availability 99.9% 99.99% 98.6% 99%
Website availability 99.9% 99.81% 98.3% 99%
Network uptime 99.72% 99.88% 99% 99%
Amanda availability 99.9% 99.85% 98.6% 99%
Kronos availability 99.9% 99.99% 98.6% 99%
Email Phishing/Snag Rate 2.46% 3% 2% 2%
Helpdesk abandon rate 8% 6% 8% 8%

Information Technology Fund Expenditures

Actual Budgeted Estimated Adopted
FY 2020 FY 2021 FY 2021 FY 2022

Administration $ 324,056 $ 462,820 $ 476,538 $ 553,888
Project Management 1,271,923 888,094 766,978 804,790

Business Development 650,856 609,793 652,984 646,939
Software Services 3,786,957 3,694,548 3,717,556 3,792,418
Network Support 1,837,609 1,769,390 1,682,048 1,793,149
Server Support 2,215,179 2,554,693 2,507,025 2,606,063
Customer Support 3,250,342 3,243,115 3,333,053 3,293,058
IT Security 831,182 796,332 796,332 996,332

IT Projects 274,042 215,000 215,000 1,320,000
TOTAL $ 14,442,146 $ 14,233,785 $ 14,147,513 $ 15,806,637

FY 2022 Adopted Budget and Business Plan 244 City of Arlington, Texas