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Internal Service Funds                                           Return  to  Table  of  Contents
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            INFORMATION TECHNOLOGY: Enrique Martinez, Chief Technology Officer
            Department Narrative                   Business Plan Goals and Objectives

            The Information Technology  Department is     Goal: Implement Strategies to Eliminate Racism and Other Forms  of
            dedicated to being a trusted partner with our   Discrimination and to Advance Unity in Arlington
            City  departments in delivering  exceptional   o  Objective: Address Education and Workforce Training Disparities
            services for our customers.  This will be     Goal: Ensure Availability of Information, Programs, and City Services
            achieved by maintaining a  customer-centric   o  Objective: Provide for the Efficient Access and Appropriate
            focus,  investing in value driven  projects,   Management of the City’s Data
            establishing a continuous improvement      o  Objective: Implement New Technology
            support  model,  promoting  workforce      o  Objective: Increase Convenience for the Customer
            development, providing support and ensuring
            continual functional utilization of technology   Budget Highlights
            systems, and services to meet our City     Moved 2 FTEs to Communication Services Fund ($196,895)
            Council Priorities.                      New IT Security Analyst $116,031 (Offset)

                                                     New Security Specialist $109,351 (Offset)
            At A Glance                              One-time Funding for Multi-Factor Authentication $20,000
               58 Authorized Positions              Increased Recurring Funding for Multi-Factor Authentication $180,000
               Budget Break Down                    Increased Recurring Funding for Software Maintenance and Licenses
               Personnel Services     $7,296,753       Cost Increase $42,710
              Operating Expenses      8,509,884      Increased Recurring Funding for CodeRed Citizen Notification System
               Total                $15,806,637        $33,000
                                                     Increased Recurring Funding for Department Reorganization $80,000
                                                     Enterprise IT Projects: Recurring – $325,000, One-time – $780,000
                                                       o  Enterprise IT Project – Citizen Reporting Tool
                                                       o  Enterprise IT Project – Cartegraph Consulting Services
                                                       o  Enterprise IT Project – Inspection Scheduling Phase II
                                                       o  Enterprise IT Project – AMANDA Redesign for Planning
                                                       o  Enterprise IT Project – eDiscovery Software Replacement

























            FY 2022 Adopted Budget and Business Plan                                        243                                                                City of Arlington, Texas
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