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INFORMATION TECHNOLOGY: Enrique Martinez, Chief Technology Officer
Department Narrative Business Plan Goals and Objectives
The Information Technology Department is Goal: Implement Strategies to Eliminate Racism and Other Forms of
dedicated to being a trusted partner with our Discrimination and to Advance Unity in Arlington
City departments in delivering exceptional o Objective: Address Education and Workforce Training Disparities
services for our customers. This will be Goal: Ensure Availability of Information, Programs, and City Services
achieved by maintaining a customer-centric o Objective: Provide for the Efficient Access and Appropriate
focus, investing in value driven projects, Management of the City’s Data
establishing a continuous improvement o Objective: Implement New Technology
support model, promoting workforce o Objective: Increase Convenience for the Customer
development, providing support and ensuring
continual functional utilization of technology Budget Highlights
systems, and services to meet our City Moved 2 FTEs to Communication Services Fund ($196,895)
Council Priorities. New IT Security Analyst $116,031 (Offset)
New Security Specialist $109,351 (Offset)
At A Glance One-time Funding for Multi-Factor Authentication $20,000
58 Authorized Positions Increased Recurring Funding for Multi-Factor Authentication $180,000
Budget Break Down Increased Recurring Funding for Software Maintenance and Licenses
Personnel Services $7,296,753 Cost Increase $42,710
Operating Expenses 8,509,884 Increased Recurring Funding for CodeRed Citizen Notification System
Total $15,806,637 $33,000
Increased Recurring Funding for Department Reorganization $80,000
Enterprise IT Projects: Recurring – $325,000, One-time – $780,000
o Enterprise IT Project – Citizen Reporting Tool
o Enterprise IT Project – Cartegraph Consulting Services
o Enterprise IT Project – Inspection Scheduling Phase II
o Enterprise IT Project – AMANDA Redesign for Planning
o Enterprise IT Project – eDiscovery Software Replacement
FY 2022 Adopted Budget and Business Plan 243 City of Arlington, Texas