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Business Plan                                         Return  to  Table  of  Contents
                                                                                                   Return to Table of Contents




            SERVICE DELIVERY
            One of the City’s primary functions is service delivery.  The following information provides a brief narrative of each department
            and the primary functions of the departments.  Also included are some recent awards received.

            Asset Management includes Building Design and Construction, Facility Services, Fleet Services and Solid Waste & Recycling.
            AM is responsible for assets owned and controlled by the City, including libraries, recreation centers, public safety facilities and
            sanitary landfill. AM works in partnership with departments to ensure effective stewardship of assets to deliver services. AM also
            oversees revenue collection for two landfill contracts and the garbage and
            recycling franchise agreement.

            Building Design and Construction manages vertical construction. In the last
            five years, this team has managed 59 capital projects valued at about $89
            Million. Currently, the team is overseeing design for Fire Station No. 1 Rebuild,
            Active Adult Center, and Police North Substation/Evidence Storage & Crime
            Lab. For FY 2022,  other projects  include City Hall Window System
            Replacement; COVID-19 Engineering  Controls; and Eunice Senior Center
            Remodel.

            Facility Services is responsible for over 1.5 million square feet. The team repairs and maintains building interior and exteriors,
            and major building components such as electrical systems, elevators, fire alarm systems, generators, HVAC, and plumbing. An
            in-house carpentry shop builds custom cabinetry, furniture, and specialty fixtures. Of about 3,000 service requests annually, the
            team completes 2,500 on average.

            Fleet Services is responsible for the purchase, maintenance, repair, and disposal of fleet assets. The team manages the City’s
            fleet maintenance contract for about 1,000 vehicles and pieces of equipment. The contractor averages about 10,000 work orders
            a year. The contractor also is responsible for upfitting vehicles and equipment. Fleet Services also manages fuel purchasing. In
            FY 2021, Fleet Services purchased new electric vehicles. As electric trucks and SUV’s become available, the City plans to
            replace those older units further reducing fuel consumption. Fleet Services plans to install Level 2 charging stations at five public
            facilities.

                                                Solid Waste Management & Recycling manages contracts for the City’s 800-acre
                                                landfill and a gas-to-energy facility that converts landfill gas into renewable natural
                                                gas. The landfill accepts over 900,000 tons of waste per year from which the gas
                                                facility processes and sells natural gas to power over 5,000 homes. Mulching and
                                                concrete recycling operations recycle over 200,000 tons of concrete and mulch
                                                over 45,000 cubic yards of green waste per year. In FY 2020, the landfill contracts
                                                generated about $7.3 million.

            The team also manages the contract for garbage and recycling collection for  about 100,000 homes and 4,500 business
            accounts. Over 300,000 tons of waste generated from residents and businesses are collected, while over 20,000 tons of
            residential recycling are diverted from the landfill. In FY 2020, the contract generated about $2.1 million.

            In FY 2022, AM will oversee deployment of a citywide fiber network which will be owned, maintained, and operated in the right-
            of-way by broadband developer as part of a license agreement. This
            network will bring high-speed Internet to all households and businesses.
            Once complete in five to seven years, the City will receive revenue from
            subscriber accounts.

            The Aviation Department operates Arlington Municipal Airport, a
            full-service general aviation airport that is owned by the City of Arlington.
            Designated as a Reliever Airport, it provides an alternative to DFW Airport
            and Love Field, for flight training, corporate, cargo, charter, and private


             FY 2022 Adopted Budget and Business Plan                                        10                                                                City of Arlington, Texas
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