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                                       Infrastructure Scorecard (cont.)

                                                                   FY 2019     FY 2020     FY 2021     FY 2022
              Dept.                    Key Measures
                                                                    Actual      Actual     Estimate     Target

                            Built‐up [25 Years of Service Life]      New
                                                                  Measure in
                                                                   FY 2020          68%         68%         95%
                          HVAC [15 Years of Service Life]            New
                                                                  Measure in

                                                                   FY 2020         100%        100%         95%
                          Generators [20 Years of Service Life]      New
                                                                  Measure in
                                                                   FY 2020          50%         50%         95%
                           Elevators:
                            High Usage [15 Years of Service Life]    New
                                                                  Measure in
                                                                   FY 2020          56%         56%         85%
                            Low Usage [35 Years of Service Life]     New
                                                                  Measure in
                                                                   FY 2020          80%         80%         85%
                           Boilers [25 Years of Service Life]        New
                                                                  Measure in
                                                                   FY 2020          63%         63%         95%
                           Water Heaters [15 Years of Service Life]   New
                                                                  Measure in
                                                                   FY 2020          18%         18%         85%
             PWT           % of residential street lane miles that have
                           been swept compared to annual goal of
                           1,604 [reported quarterly]                   99%         98%         44%        100%
             PWT           Percentage of pothole repairs completed
                           within 3 business days                       91%         96%         96%         90%
             PWT           Percentage of initial contact with citizens
                           reporting street maintenance concerns

                           occurring within 2 business days             97%         97%         98%         95%
             PWT           Number of square yards of failed concrete
                           excavated and replaced                     70,399      57,330      25,019      40,000
             Water         Clean a minimum of 20% of sewer lines size
                           6"‐15" estimated to assure compliance with
                           the TCEQ Sanitary Sewer Overflow Initiative   25%        27%         22%         20%
             Water         Radio Transmitter installations            10,394       7,275       6,500      10,000
             Water         Linear footage of water and sewer lines
                           designed by the City Engineering staff     65,166      31,099      30,000      30,000
             Water         High hazard backflow assemblies with
                           certified testing completed                 100%        100%        100%        100%
             Water         Avoid any TCEQ, OSHA, SDWA and NPDES
                           violations                                  100%        100%        100%        100%
             Water         Maintain metered ratio rolling average
                           above 88%                                    91%         89%         92%          > 88%
             Water         Achieve ≤ 8 Sanitary Sewer Overflows per
                           100 miles of sewer main                      6.86        12.8         6.8         ≤     8
             Water         Water line breaks per 100 miles of pipe    New Measure in FY 2021     12          5.8
             Water         Interrupt time per customer             New Measure in FY 2021        < 4         < 4





            FY 2022 Adopted Budget and Business Plan                                        129                                                                City of Arlington, Texas
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