Page 291 - N. Richland Hills General Budget

Fire Department

Who we are

Answering the call to strengthen our community’s quality of life through dedicated service, courageous members,
strong leadership and honoring tradition.

What do we do

1 Protect lives and property 5 Quality Management of EMS and Fire Services
2 Provide EMS treatment and transport 6 Determine fire cause
3 Provide community fire prevention education 7 Fire Code Enforcement
4 Provide community CPR training 8 Disaster preparedness and response

Council Priorities

Quality Community Development & Revitalization Sense of Community
Efficient & Effective Transportation System Targeted Economic Development
x Safety and Security x Local & Regional Leadership
Financial Stability x Efficient & Effective Delivery of City Services
x Positive City Image

FY 2019-20 Top Accomplishments

 The ISO rating for the City was improved from a Class II to an ISO Class I. The Class I rating is the highest rating
category from ISO and results in lower insurance costs for our citizens.

 The fire department hired and trained seventeen (17) new personnel, a record number of new employees for a
single year.

 Sixty‐three (63) members upgraded certification levels beyond the basic level. Our members completed 7630
hours of fire training, 5482 hours of EMS training, 3528 hours of professional development, and 451 hours of
Hazmat training. Total training hours for the year across the disciplines was 17,093.

 In August 2019, the fire department placed a fourth full time ambulance in service. The addition of the full time
ambulance reduced the number of mutual aid calls for service. The number of mutual aid transfers of patients
reduced significantly after the implementation. The department added six (6) firefighter/paramedic positions to
staff the new ambulance.

 Revised Emergency Operations Center (EOC) activation procedures to better support staff in the field.

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