Page 287 - N. Richland Hills General Budget

Police

Top Performance Metrics

FY17/18 FY18/19 Target /
Performance Metric CY 2019
Actual Actual Goal

Total Calls for Service (Workload)¹ 69,923* 69,500* 72,123 73,566

Every 11th Every 12th Every 16th Every 16th
Traffic Safety and Crash Reduction (Workload)²
vehicle vehicle vehicle vehicle

Response Time for Priority 1 Calls (Efficiency) 4:58 4:54 4:42 4:51

Combined Clearance Rate
38.61% 42.62% 44.13% 41.79%
(Violent and Property Crimes) (Outcome)³

70/per 67/per 64/per
Crime Rate per Capita (1,000) population (Outcome)⁴ n/a
1,000 1,000 1,000

Notes:
¹ Total Calls for Service ‐ Prior to 2019 there were additional call natures removed from the Spillman report (RPCDTCCR). At the
beginning of 2019 it was determined that to obtain an accurate count of police and communications workload the additional call
natures previously removed should be left in. At this time only two natures are removed, "Court" type calls as it is a workload of
the Municipal Court and "Traffic Stops" as that statistic is counted as a stand alone figure. Anticipate a 2% increase.
² Traffic Safety and Crash Reduction ‐ The goal is to increase traffic safety by initiating more traffic stops to address traffic
violations and behaviors that lead to increased crash risk. This data should be interpreted as for every (#) vehicle there is a
statistical probability for it being in an accident. CY 20 we changed the way we count accidents, will see this change reflected on
next year's budget document. Due to changes in the way we count and a national plea for social distancing and quarantines we
estimate a flat change.
³ Combined Clearance Rate for FY 17/18 should be notated this time saw a staffing shortage and several detectives were working
patrol, not criminal investigations. Currently seeing this again in CY20.
⁴ Crime Rate Per Capita ‐ No Data FY17/18 due to UCR/NIBRS conversion. Goal estimated based on trends.

283