Page 232 - Keller Budget FY21

WATER UTILITIES DEPARTMENT
WATER DISTRIBUTION DIVISION (200-730-75)

DEPARTMENT DESCRIPTION:
The Water Distribution Division is responsible for operating and maintaining the water distribution facilities necessary to serve
the City's residential, commercial and industrial water customers. Included in the division's responsibilities are installing and
maintaining water meters, repairing and replacing water mains and services, installing new water mains and water taps, and
installing and maintaining water valves and fire hydrants.

DEPARTMENT/DIVISION GOALS:
Perform necessary maintenance and repairs to water mains and services, water valves, fire hydrants, and related facilities
throughout the distribution system in order to minimize any disruption of service.

DEPARTMENT/DIVISION OBJECTIVES:
1. Locate and repair water main and service line leaks.
2. Maintain, inspect, repair, and replace water valves. Collect GPS coordinates.
3. Inspect, repair, and maintain fire hydrants in good working condition.
4. Install water service lines (water taps) as required for new customers.
5. Locate City-owned water lines for contractors and excavators.

SERVICE LEVEL ANALYSIS:

FY 2020-21
FY 2018-19 FY 2019-20 FY 2019-20 Adopted
SERVICES PROVIDED Actual Budget YE Proj. Budget
Total miles of water mains maintained 287 280 292 294
Total number of water valves maintained 5,839 6,200 6,100 6,200
Total number of fire hydrants maintained 2,355 2,400 2,450 2,500
Work orders completed 1,538 1,400 1,400 1,400
Water leaks repaired (water mains) 17 20 20 20
Water leaks repaired (water services) 90 100 100 100
Water valves repaired/replaced 5 4 3 4
Fire hydrants repaired/replaced 47 10 40 40
Water taps installed 8 8 20 15
Line locates performed 456 350 450 450
# active water customers on Sept 30th 15,827 16,000 15,950 16,100

PERFORMANCE INDICATORS
% of water service interruptions <2.5 hrs 100 100 100 100
% of valves exercised as scheduled 2% 2% 2% 2%

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