Page 193 - Hurst Budget FY21

CITY OF HURST

0228 FACILITIES
GENERAL FUND COMMUNITY SERVICES MAINTENACE

GOALS, OBJECTIVES & PERFORMANCE MEASURES

Council Priorities:

☒Public Safety ☒Innovation
☐Economic Vitality ☐Redevelopment
☒Infrastructure ☒Leadership

Goals:
 Facility Services will continue to provide a responsive and seamless maintenance service
to ensure that all facilities are safe and attractive to use for all city employees and citizens
alike.
 Facility Services will also continue to emphasize quality and efficiency to ensure that an
aging infrastructure is maintained and in good repair.
 Project Management will also continue to provide construction administrative services to
build attractive public facilities for surrounding neighborhood and commercial
revitalization.

Objectives:
 Facility Services will continue to complete a minimum of 75% of work requests, within
seven days of receipt, by committing to a culture of innovation and efficiency.

PERFORMANCE MEASURES

Input: PY Actual CY Estimate Projected

Personnel 2 2 1

Workload/Output:

HVAC units 114 114 114

HVAC units replaced 2 2 2
Work requests processed 650 500 500

Effectiveness:

Work requests completed in 7 days 95% 95% 95%
Efficiencies:
Work requests responded to within
8 hours 100% 100% 100%

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