Page 150 - Colleyville FY21 Budget
P. 150

Performance Measures & Vital Statistics

                                                                                                   FY 2021
                      Performance Measures      FY 2016    FY 2017    FY 2018   FY 2019  FY 2020   Target


                     Percentage of pavement       15%        12%        23%       64%      12%      ≥20%
                        markings renewed
                     Percentage of street and      7%        5%         5%        2%        3%      ≥10%
                       traffic signs replaced
                    Percentage of facility work
                    orders responded to within    89%        91%        90%       92%      91%      ≥90%
                        one business day
                   Percent of internal customers
                       satisfied with facility    96%        92%        92%       89%      96%      ≥90%
                          environment
                    Percent of scheduled lane     94%       100%       100%      100%     100%      ≥98%
                   miles of public streets swept


                            Vital Statistics       FY 2016     FY 2017     FY 2018    FY 2019    FY 2020

                        Quarterly inspections of
                      public infrastructure within   New         New        New        100%       100%
                       the two year maintenance    Measure     Measure    Measure
                                bond

                      Percentage of construction     30%         25%        23%         30%        29%
                      time with City staff present

                       Ratio of scheduled facility
                     maintenance to unscheduled      50%         51%        49%         51%        50%
                               repairs

                       Percentage of fleet time      99%         99%        99%         99%        98%
                              available

                       Percentage of preventive
                         maintenance for fleet       96%         99%        97%         98%        98%
                        completed on schedule










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