Page 325 - City of Bedford FY21 Budget

Fund: General
Department: Community Services
Division: Library

PERFORMANCE MEASURES

ACTUAL TARGET PROJECTED TARGET
Indicator
18/19 19/20 19/20 20/21
INPUTS
# of Items in Collection 115,000 145,000 145,000 145,000
# of Registered Cards 36,168 35,000 35,000 35,000
# of FTEs 19.48 19.48 19.48 19.48
OUTPUTS
# of Items Circulated 623,042 600,000 405,000 580,000
# of Reference Transactions 83,598 80,000 44,000 71,000
# of Programs Offered 1,312 1,000 670 1,000
% of Library Staff Participating in Continuing Education 90% 90% 100% 90%
EFFICIENCY
# of Items Circulated Per Capita vs. Texas Benchmark Average of 4.61 12.63 12 8 12
# of Items Circulated Per FTE vs. Texas Benchmark Average of 16,992 31,984 30,000 20,790 30,000
# of Library Visits Per Capita vs. Texas Benchmark Average of 4.52 3.87 4.35 1.8 4.35
# of Reference Transactions Per Capita vs. Texas Benchmark Average of 0.54 1.69 1.4 0.89 1.4
Annual Program Attendance Per Capita vs. Texas Benchmark Average of 0.26 0.83 0.75 0.54 0.83
Annual Materials Expenditure Per Capita vs. Texas Benchmark Average of $2.56 3.73 3.84 3.82 3.73
Annual Collection Turnover Rate vs. Texas Benchmark Average of 2.06 4.17 3.65 2.79 4.17
Annual Cost of Library Service Per Capita Compared to National Average
$30.65 $30.00 $28.66 $30.00
($36.96 in 2014)
Division Budget as % of General Fund 4.44% 4.23% 4.19% 4.25%
EFFECTIVENESS & OUTCOMES
Ability of Staff to Quickly Assist Patrons NA 95% 94% 94%
Friendliness of Staff NA 95% 93% 93%
Knowledge of Staff NA 95% 90% 90%
Digital Materials Circulated as a % of the Overall Circulation 6% 7% 12% 7%
% of Population Who Have a Library Card 67% 60% 47% 65%

NA - No survey conducted due to Library Advisory Board moving it from February 2019 to October 2019.
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