Page 145 - Saginaw FY20 Annual Budget

CITY OF SAGINAW
GOALS, OBJECTIVES AND PERFORMANCE MEASURES
2019-2020

INFORMATION TECHNOLOGY
GOAL: To provide assistance to all city departments related to computer and telephone service.

City FY 2018-2019 FY 2018-2019 FY 2018-2019
Strategy Department Goal Department Achievement Department Goal

Deployed 18 laptops and
desktops throughout the city.
The Information Technology
Maintain a function has been separated from Replaced 2 servers and added
financially another application server. Continue to deploy computers,
sound City General Administration to better Implemented 2 new point to point laptops, and servers as city
track the cost of information
providing technology. The department will fiber lines. Replace orginal fiber demands change. Update to new
superior track and update computer network. Changed PD from ATT phone system.
services primier to FirstNet. Participated
replacments needs.
E-Recycle program with DFW
Reclaimers to recycle electronics.

LONG TERM OBJECTIVES

Establish and maintain a computer equipment replacement schedule.

Manage telephone service contracts for all city departments.
2015-2016 2016-2017 2017-2018 2018-2019 2019-2020
PERFORMANCE MEASURES ACTUAL ACTUAL ACTUAL ACTUAL BUDGET

Number of telephones 0 0 147 147 147
Number of trouble tickets 0 0 348 350 350

Information Technology

350

300

250

200
Number of telephones
Number of trouble tickets
150

100

50

0
2013-2014 2014-2015 2015-2016 2016-2017 2017-2018

Prior year statistics are not available.

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