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DEPARTMENT / DIVISION FUND
PLANNING & DEVELOPMENT – INSPECTIONS GENERAL
PROGRAM NAME
BUILDING STANDARDS & INSPECTIONS
DESCRIPTION / MISSION
In pursuit of the City Council goal to maintain quality development, this program is to provide for the protection of health, safety
and welfare of the general public by assuring that all buildings and related equipment are constructed, installed and maintained in
compliance with established standards as adopted by the City of North Richland Hills and the State of Texas.
GOALS
• To enhance professionalism and technical knowledge of staff through continued education. (Quality Community Development
and Revitalization)
• To continue to provide timely and accurate building inspections through training, time management and the use of available
technology such as the IVR (Interactive Voice Response unit) and mobile laptop computers. (Quality Community Development
and Revitalization)
• To ensure compliance with the intent of construction regulations with minimal impact on owners and builders by encouraging
voluntary compliance through public awareness of construction regulations and their purpose; using a helpful, creative approach
in assisting members of the public to solve their construction problems; and administering regulations in a thorough, fair, and
unbiased manner. (Quality Community Development and Revitalization)
• To encourage the construction of “Green Buildings” by providing resources that encourage owners/builders to utilize construction
techniques and materials that facilitate sustainability, use renewable resources, contain low carbon footprints and lessen energy
consumption. (Positive City Image)
OBJECTIVES
• Respond to 95% of inspection requests within 24 hours or less.
• Obtain certification of all building inspectors in all disciplines related to their inspection duties.
• Encourage LEED certified buildings.
2017-18 2018-19 2019-20
PERFORMANCE MEASURES ACTUAL REVISED ESTIMATED
Goal: Quality Development and Revitalization
# Of new single family homes 223 220 210
Total # of building inspections per year 11,797 11,700 11,000
Total # inspections per inspector per month 328 325 305
Total # inspections per inspector per day 15.10 15.00 14.10
# Of single family rental inspections 1,089 1,100 1,100
% Of inspections responded to within 24 hours 95.00% 95.00% 96.00%
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