Page 217 - NRH FY20 Approved Budget

DEPARTMENT / DIVISION FUND
CITY SECRETARY – ADMINISTRATION GENERAL
PROGRAM NAME
ADMINISTRATION
DESCRIPTION / MISSION
The mission of the City Secretary's Office is committed to uphold the legislative process, increase community involvement within
city government and deliver exceptional support to the City Council and administrative offices.
The City Secretary is an officer of the City, appointed by and directly accountable to the City Council. The City Secretary’s Office
performs duties set forth by the City Charter, ordinances, federal and state laws and administrative direction. The City Secretary’s
Office is responsible for enhancing governmental excellence and transparency to serve the public, elected officials and city
departments. The City Secretary serves as the official records management officer for the City. In this role, the office is
accountable for the integrity, protection, compliance, availability, retention, disposition and transparency of the records for the
City. The office administers and maintains the official records of the City to ensure accessibility to the public, Council and staff.
The City Secretary serves as elections administrator for all city elections and is the Official responsible for responding to requests
for public information pursuant to the Texas Public Information Act. The City Secretary's Office also manages the recruitment and
appointment of citizens to become involved in city business.

GOALS
• To recruit and coordinate appointment of quality trained volunteers. (Sense of Community)
• To enhance sense of community by providing excellent customer service and citizen engagement. (Positive City Image)
• To administer a responsive, effective and legally compliant recordkeeping system. (Efficient and Effective Delivery of City
Services)
• To coordinate convenient, efficient and sound municipal elections. (Positive City Image)
• To enhance governmental excellence and transparency. (Efficient and Effective Delivery of City Services)
• To deliver exceptional administrative support to the governing body. (Positive City Image)
• To provide high value services through efficient management of resources. (Efficient and Effective Delivery of City Services)
• To build a positive, productive and engaged workforce that supports the City's mission and strategic goals. (Positive City Image)

OBJECTIVES
• Market upcoming board/committee opportunities.
• Enhance and streamline board and commission appointment process.
• Efficiently process forms and applications for businesses opening in the city.
• Promote transparency by providing electronic access to city legislation records through the city's website in an understandable
manner for the public.
• Expeditious in response to open record requests.
• Ensure city's compliance with the Texas Open Meetings Act and Public Information Act.
• Conduct and administer City Elections working with Tarrant County Elections to provide the voters and City with accurate and
impartial election services.
• Provide administrative and technical support to the City Council in an expeditious manner to facilitate the legislative process and
city business
• Enhance service delivery through continual process improvement.
• Utilize partnerships to provide quality services to the public, City Council and staff .
• Develop and enhance partnerships that provide the best value and service to the community.
• Provide guidance and training to city staff on the City’s records management program and monitor compliance with policies and
procedures.
• Educate and empower employees to effectively serve the public through training and educational opportunities.
2017-18 2018-19 2019-20
PERFORMANCE MEASURES ACTUAL REVISED ESTIMATED
Goal: Financial Stability
95-100% departmental operating expenditures, budget vs actual 100.00% 41.06% 99.76%
Goal: Positive City Image
> 80% of volunteers complete required training within 60 days of
initial appointment 33.00% 0.00% 85.00%
> 20% voter turnout 4.08% TBD 20.00%
< 1 complaint filed with Secretary of State 0 TBD 0
> 2 departmental training/educational opportunities per quarter 4 1 8

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