Page 99 - Keller FY20 Approved Budget

ADMINISTRATION DEPARTMENT
ADMINISTRATION DIVISION (100-100-01)

DEPARTMENT DESCRIPTION:
The Administration Department's Administration Division consists of the City Manager, Administrative Services Manager,
Administrative Assistant and Customer Service Representative.The administration division works with the City Council and its
appointed boards and commissions to develop, analyze, and implement policy direction, and to create, implement and monitor the
City's budget and capital improvements. The division provides leadership and direction for City departments and establishes
expectations for service delivery by all City employees. The purpose of the Division is to maintain and enhance the partnership
among citizens, elected officials, and City employees through efficient and effective management and delivery of all public services
to Keller residents.

ADMINISTRATION GOALS/ACCOMPLISHMENTS:
1. Provide timely assistance and accurate information to the City Council, boards and commissions, residents and staff
members:
* Maintained weekly distribution of Friday report to City Council.
* Worked with all departments to address resident comments and concerns for resolution and follow up.
* Conducted weekly department head meetings to allow City Manager to communicate City Council goals and objectives
and provide venue for staff to give updates and seek direction on ongoing projects and potential issues.
* Utilized City Council work sessions to conduct strategic planning budget meetings.
2. Support and implement the City Council's priorities, goals and objectives:
* Managed staff efforts to pursue and coordinate City Council-approved Economic Development projects, including
Everest Rehabilitation Hospital, Einstein Bros. Bagels, Jason's Deli and several other retail and restaurants in Town
Center.
* Oversaw staff efforts on current and future Capital Improvement and other major projects including, but not limited to:
drainage improvements, Fire Station refurbishments, Old Town Keller Phase II, Future Land Use Plan update, parks and
trails development and renovation, water infrastructure enhancements, and street expansions and enhancements to
manage growth and traffic patterns including the proposed roundabout for the Johnson Road and Keller-Smithfield
intersection.

3. Ensure efficient and effective utilization of municipal resources in accordance with approved budget documents:
Capital Improvement Projects
* Oversaw $16 million Alta Vista Pump Station project using Construction Manager at Risk (CMAR) method.
* Identified, combined, and began design work on 9 projects in the vicinity of Johnson Road and Keller-Smithfield
intersection to reduce costs and construction time.
* Increased funds allocated specifically for sidewalk repair to $160,000 annually.
* Oversaw development of Milestone Park funded by the half-cent sales tax revenue dedicated to parks projects through
the Keller Development Corporation.
4. Support and provide the general direction and tools necessary for the City’s various departments to achieve their
goals and objectives
* Initiated an agreement with Enterprise Fleet Management to help departments more efficiently replace and maintain City
vehicles.
* Provided a competitive combined merit/market increase for employees with less than 1% impact to the City's General
Fund.
5. Continue to meet or exceed service level expectations of the community:
* Expanded the City's role in the Keller ISD Career and Technical Education Advisory Board to support their initiatives,
including the Public Service Pathway students and teachers.
* Continued the Citizens Academy and Keller High School Citizens Academy programs to provide students with unique
insight into municipal government and contribute to the growth and development of local leaders.
* Received 40 awards in 2018 from various non-profit and for profit organizations for exceptional public service.

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