Page 397 - Hurst FY20 Approved Budget

CITY OF HURST

CONFERENCE CENTER 0111 ADMINISTRATION
FUND ADMINISTRATION

MISSION STATEMENT

Total guest satisfaction accomplished through energized and motivated employees, flexible
facilities, and superior standards. Our pledge is to support and foster the success of each event
by working in harmony with our customers’ expectations. Our support role is to promote
regional economic business enhancement through maximized facility utilization.

DIVISION DESCRIPTION

Hurst Conference Center

PRIOR YEAR RESULTS & ACCOMPLISHMENTS

 Highest revenue to date; exceeded 3,100,000.
 Highest net profit to date; exceeded 510,000.
 Conversion to LED lighting projected will save $48,000 in utilities annually.

FUTURE INITIATIVES

 Continue exploring options to lower monthly utilities through LED and possible solar
energy applications.
 Be the first building in the city with a Leeds designation.
 Increase professional education opportunities for Full Time Staff.

GOALS, OBJECTIVES & PERFORMANCE MEASURES

Council Priorities: Customer Service

Goals:

• Continue to use all avenues to enhance and evaluate customer service.
• Increase revenues and judiciously manage costs.
• Continue to focus on legacy events to insure client retention.

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