Page 149 - FY2020Colleyville

Strengths and Opportunities

The section that follows is a self-assessment performed by the department for each core
service.

1. Guarantee a safe, reliable and adequate water supply is provided to
residents and visitors of Colleyville.

3.2 - Ensure regular replacement of water and wastewater facilities

3.4 - Thoroughly plan for future capital investments and associated costs

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Strengths A methodical program to regularly flush dead-end water mains is in
place to ensure a safe water supply. Regulatory testing is completed to
verify this result.

The Water Master Plan was updated in FY 2014 and identifies needed
capital projects through the year 2034.

The water meter replacement program minimizes water loss and
results in a low water loss ratio in comparison to standard municipal
benchmarks.

A high level of accuracy in meter reading helps minimize unaccounted-
for water.

Storage and pumping facilities are in good condition and are well
maintained.

Standard construction specifications and details are in place to ensure
quality construction of City infrastructure.

Delivery of high quality customer service in a timely manner is an
absolute standard.

Emergency situations are addressed quickly.
A proactive water valve exercise program to enhance readiness and
the ability to manage a major water shut-off emergency has been
initiated.

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Opportunities Evaluate advanced technology, such as Smart Meters, to promote
conservation and increase the level of customer service.

Develop and document standard operating procedures for operations
and maintenance of the water distribution system, storage tanks, and
pump station.

Monitor rate structure to ensure true fixed costs of operating,
maintaining, and renewing the system are recovered.

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