Page 351 - City of Bedford FY20 Approved Budget

Fund: Tourism
Department: Community Services
Division: Old Bedford School

PERFORMANCE MEASURES

ACTUAL TARGET PROJECTED TARGET
Indicator
17/18 18/19 18/19 19/20
INPUTS
# of FTEs N/A N/A 3.5 3.5
# of Volunteer Hours N/A N/A N/A 200
Marketing Budget N/A N/A N/A $10,000
OUTPUTS
City Meetings held N/A N/A N/A 30
OBS Programs held N/A N/A N/A 30
# of Heritage Education Tours N/A N/A N/A 30
# of Total Building Visits N/A N/A N/A 10,000
Outreach Events N/A N/A N/A 10
EFFICIENCY
Average Cost per Visitor N/A N/A N/A $10.00
Marketing Budget/Rental Revenue N/A N/A N/A 9%
Division Budget as a % of Tourism Fund 24.58% 20.19% 36.79% 15.40%
EFFECTIVENESS & OUTCOMES
% of Non-Resident vs. Resident Visits N/A N/A N/A 60%
% of Cost Recovery N/A N/A N/A 30%
Average Customer Satisfaction Score N/A N/A N/A 90%

N/A - Not Applicable due to building closure. 320