Page 192 - Hurst FY19 Approved Budget

PLANNING & COMMUNITY DEVELOPMENT

110 GENERAL FUND
0231 COMMUNITY DEVELOPMENT

PERFORMANCE MEASURES

Input: PY ACTUAL CY ESTIMATE PROJECTED
No. DRC meetings 6 12 10
No. P&Z meetings 12 15 12
No. zoning cases processed 7 4 8
No. site plan cases processed 11 15 15
City Council meetings attended 11 20 20
Workload/Output:
Plats processed 7 10 10
Code enforcement cases 9,807 10,000 10,000
Effectiveness:
% code cases resolved without court 90 90 90
activity
% RFAs answered in two days 90 90 90
%PIRs answered in five days 80 55 80
% citizens satisfied with Code in 80 80 80
City’s customer service survey
Efficiencies:
Office time per case 5 hours 5 hours 5 hours
Number site plan cases done per 11 13 11
iSWM
No. RFAs addressed 35 45 50
P&Z meetings with 100% attendance 4 7 7
% projects done through PD process 95 95 95

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