Page 191 - Fort Worth City Budget 2019
P. 191
Special Revenue Fund
SUMMARY OF SERVICES AND PERFORMANCE MEASURES
FY17 FY18 FY19
Key Measures Actual Estimated Target Desired Level
Management
Ensure client satisfaction with services and quality at Will Rogers Memorial Center (WRMC) and the Fort Worth Convention Center
(FWCC).
% of client satisfied with overall quality & service (WRMC) 98% 100% 90% 90%
% of client satisfied with overall quality & service (FWCC) 97% 96% 90% 90%
Facility Improvement
Ensure facilities are cleaned & well-maintained, manage on-going maintenance & invest in new facilities.
$ value of completed projects within the budget year $ 8,854.00 $5,561,542.00 $29,350,000.00 N/A
(WRMC)
$ value of completed projects within the budget year $ 920,255.00 $ 243,601.80 $1,539,000.00 N/A
(FWCC)
Economic Development
Develop strategies to create and retain jobs, increase taxable value, support employment and optimize revenue.
Meet or exceed 225,000 future hotel room nights for Fort 284,094 201,697 296,000 296,000
Worth hotels
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