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CITY OF FOREST HILL



                INFORMATION TECHNOLOGY


                FUND/ DEPARTMENT/ PROGRAM: 01‐07‐00



                PROGRAM DESCRIPTION

                Support the Information Technology operations of the City.

                MAJOR DEPARTMENT GOALS AND OBJECTIVES AS MEASURED BY WORKLOAD AND
                PRODUCTIVITY MEASURES

                Goal:   Maintain the City computer networks to minimize service interruption due to maintenance and repairs.

                       Objective:     Perform necessary system maintenance and upgrades.

                Goal:   Maintain data integrity, backups and system security.

                       Objective:     Provide a secure operating environment.

                       Objective:     Perform regular system backups and store backups in a secure off site location.

                 PRODUCTIVITY MEASURES
                                                                                ADOPTED
                    PRODUCTIVITY         ACTUAL       BUDGET      ESTIMATED      BUDGET
                      MEASURES          2016‐17      2017‐18       2017‐18      2018‐19

                 Effective Support and
                 Maintenance              Yes           Yes          Yes           Yes

                 New Acquisitions
                 Approved and
                 Implemented              Yes           Yes          Yes           Yes

                 Advise Departments of
                 Automation Plans         Yes           Yes          Yes           Yes

                 EXPENDITURE SUMMARY

                 Expenditures for Information Technology are included in the General Fund/Police Operations.

















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