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CITY OF FOREST HILL



               MUNICIPAL COURT

               FUND/ DEPARTMENT/ PROGRAM: 01‐05‐00

               PROGRAM DESCRIPTION

               Enhance safety and security in Forest Hill and improve the quality of life within the City.
               MAJOR DEPARTMENT GOALS AND OBJECTIVES AS MEASURED BY WORKLOAD AND PRODUCTIVITY
               MEASURES

               Goal:   Increase collection rate at the Municipal Court

                       Objective 1:   Process citations daily.

                       Objective 2:   Mail reminders and collection notices daily.

                       Objective 3:   Call all defendants when their case becomes past due.

                       Objective 4:    Issue Warrants and capias pro fine warrants timely.

                       Objective 5:    Mail post warrant cards immediately when warrants are issued.

                       Objective 6:   Participate in the Great Texas Warrant Round Up.

                       Objective 7:   Warrant Collection Clerks to attend training with an emphasis on traffic citation
                                     collections or collection of outstanding debts.

               Goal:   Obtain and maintain Court Clerk Certifications

                       Objective1:   Maintain Court Administrator Level 3 Certification. Complete 20 hours of Municipal
                                     Court continuing education and attend Legislative Update in Austin.

                       Objective 2:   Deputy Court Clerk/JCM ‐ Obtain Level 2 Certification by taking and passing the Level 2
                                     exam and complete 12 hours of Municipal Court continuing education.

                       Objective 3:   Part Time Court Clerk to obtain Level 2 Certification by taking and passing the Level 2
                                     exam and complete 12 hours of Municipal Court continuing education.
                                     Complete 12 hours of Municipal Court continuing education.

                Goal:   Update Municipal Court Software to more effectively and efficiently process and maintain
                       Municipal Court Records

                       Objective 1:   Purchase a new server and coordinate software upgrade.

                       Objective 2:   Train Municipal Court Staff on the new process with the upgrade.












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