Page 96 - Colleyville FY19 Budget

system and tower. The Coordinator is an integral position within the Emergency Operations
Center (EOC), monitoring incident activities and progress. Cost recovery efforts for EOC
disaster operations is also an important function. Day to day activities for the Coordinator
often include monitoring storm warnings, potential public health issues and Code Red
activations to warn residents of specific public safety issues.

Performance Measures & Vital Statistics
* Previously reported as percentage of response times under six minutes

FY 2018 FY 2019
Performance Measures FY 2014 FY 2015 FY 2016 FY 2017
Estimate Target
Fire/Ambulance average 82% 82% * 4:43 4:40 4:58 4:40
response time Minutes Minutes Minutes Minutes
Percentage of plans
reviewed within 48 hours 100% 99% 99% 99% 99% 99%
Percentage of fire
investigations cleared 100% 100% 100% 100% 100% 100%
within 30 days
Percentage of inspections
performed within 48 hours 100% 100% 100% 100% 100% 99%
of request

FY 2018
Vital Statistics FY 2014 FY 2015 FY 2016 FY 2017
Estimate

Fire related responses 500 542 566 610 645

Service related responses 127 152 180 191 295

EMS related responses 950 959 1037 967 866

Ambulance billing revenue $399,312 $354,239 $388,803 $318,738 $325,450

Percentage of billed
services recovered 32% 29% 31% 59% 55%
Total number of volunteer
hours from CFAAA & Rehab 418.5 672.5 491.75 482 491
Team

Community Fire Prevention 116 125 122 118
Events 132

Average hours of training
per employee 161 134.77 166 170 177

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