Page 90 - Colleyville FY19 Budget
P. 90

Performance Measures & Vital Statistics





                   Performance Measures       FY 2014    FY 2015   FY 2016     FY 2017   FY 2018      FY 2019
                                                                                          Estimate    Target
                 Achieve GFOA’s Certificate of

                  Achievement for Excellence    Yes        Yes       Yes        Yes        Yes         Yes
                    in Financial Reporting

                   Percentage of warrants

                   issued after 10 business      97%      99%        99%        99%       99.6%       99.6%
                  days period from due date
                        or court date

                  Utility billing accuracy rate   98.6%   99.8%     99.9%      99.6%       99.5%      99.7%



                                                                                          FY 2018
                       Vital Statistics       FY 2014    FY 2015   FY 2016     FY 2017
                                                                                          Estimate

                 Percent of ACH payments to
                    total accounts payable      16%       26%        26%        28%         30%

                 Number of citations filed per      4,610      4,609      4,220      4,268      2,750
                            FTE

                   Percentage of automatic
                 draft utility customers/total   19%      16%        17%        19%         21%
                         customers
                     Percentage of utility
                   customers paying before      97%       97%        97%        96%         99%
                           cutoff
                 Uncollectible utility accounts
                 written off at year end (water   $26,080   $27,178   $19,150   $22,096   $24,000
                          & sewer)


















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