Page 83 - Colleyville FY19 Budget

Performance Measures & Vital Statistics

Performance FY 2014 FY 2015 FY 2016 FY 2017 FY 2018 FY 2019
Measures Estimate Target

Percentage of
residential plan
reviews completed
in seven days or less 41% 77% 75% 84% 50% ≥75%
(was 5 through
FY16)
Percentage of
commercial plan
reviews completed
in seven days or less 55% 77% 80% 80% 50% ≥75%
(was 10 through
FY16)
Percentage of
inspections
performed within 24 98% 99% 98% 98% 90% ≥95%
hours
Percent of online
department survey
respondents 98% 100% 70% 100% 100% 100%
satisfied with overall
service

FY 2018
Vital Statistics FY 2014 FY 2015 FY 2016 FY 2017
Estimate
Number of
Inspections 4,621 7,194 9,977 9,978 11,500
Performed

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