Page 60 - CityofKennedaleFY26AdoptedBudget

• Enhance customer convenience by enabling email and online submission of requests,
improving accessibility, and reducing the need for in-person visits

FUTURE INITIATIVES

• Develop a comprehensive Court Procedures Manual to align with the implementation of
the court’s new software system. This manual will standardize internal processes,
promote operational consistency, and support staff training during and after the
transition to the upgraded platform. It will serve as a practical guide for court personnel,
outlining step-by-step procedures, key responsibilities, and best practices for utilizing
the new technology efficiently. By integrating the updated workflows and software
capabilities into written protocols, the manual will ensure accuracy in case
management, enhance service delivery, and strengthen the overall effectiveness of
court operations.
• Leverage the continued use of technology
• Collaborate closely with local agencies and community partners to connect defendants
with available resources and support services.
• Evaluate and implement alternative programs designed to enhance customer service
within the court system

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