Page 20 - CityofArlingtonFY26AdoptedBudget

Business Plan

The Human Resources Department (HR) consists of five strategically aligned divisions: Civil Service, Employee
Operations & Compensation, Benefits, Organizational Development, and Risk Management & Safety. These divisions work
collectively to support the City’s mission, purpose, and core values, while advancing Arlington’s vision as a pre-eminent city.
Human Resources plays a critical role in developing and executing innovative human capital strategies that drive organizational
success while mitigating risk to both the City and the community. HR’s work is rooted in proactive, people-centered practices
that build capacity, empower employees, and create a culture of accountability and excellence.

In recent years, the department has received multiple recognitions for its work in change management, wellness programming,
volunteer coordination, workforce development, and proactive drug and alcohol initiatives. In FY 2024, the City received the Our
Driving Concern Texas Employer Traffic Safety Award for its leadership in promoting roadway safety and serving as a model
for Texas employers.

These efforts are yielding measurable results. From FY 2024 to FY 2025, the City achieved a 17% reduction in workers’
compensation claims and a 65% reduction in auto liability claims, underscoring the department’s ongoing commitment to safety,
training, and operational efficiency.

The Information Technology Department envisions a digitally
empowered future where innovation is woven into the fabric of public
service. We partner with departments to reimagine how government
connects, responds, and evolves—delivering digital services that
anticipate the needs of tomorrow’s community. Through the alignment
with our City Council Priorities and championing a culture of continuous
improvement, we strive to maximize the impact of technology
investments, ensuring not just operational excellence, but meaningful
civic outcomes. With resilience, security, and emerging technologies as
our foundation, we are shaping a more connected City—where
technology inspires trust, enhances lives, and propels us into the future.

The City’s Information Technology Department is centered around six key divisions:

• Administration & Budget
• Information Security and Privacy Office
• Project Management Office
• Service Desk and Support Services
• Software Services
• Technology Infrastructure

The Library is not just a place for books; it’s a vibrant hub that connects people and builds a bridge from curiosity to opportunity
for a vibrant Arlington. We endeavor to be our community’s center for learning, experiences, access, and discovery through a
vast array of collections, programs, and services available throughout the City. Our goals align with the Strengthen Our
Communities priority by improving the quality of life and places through innovative cultural programming, recreation and
education opportunities and dynamic process improvement. The Library team strives to meet these
goals through collaboration, innovation, passion, and hard work.

Arlington has a network of six library branches strategically located throughout the City, ensuring
that everyone in the community has easy access to our resources. Our flagship location is the
George W. Hawkes Downtown Library in the heart of Downtown Arlington. Each Library offers a
unique experience, with a variety of public meeting and study areas that foster collaboration,
discussion, and community gathering.

FY 2026 Proposed Budget and Business Plan 14 City of Arlington, Texas