Page 169 - CityofSaginawFY25Budget
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CITY OF SAGINAW
GOALS, OBJECTIVES AND PERFORMANCE MEASURES
2024-2025
INFORMATION TECHNOLOGY
GOAL: To provide assistance to all city departments related to computer and telephone service.
City FY 2023-2024 FY 2023-2024 FY 2024-2025
Strategy Department Goal Department Achievement Department Goal
Maintain a Installed new RMS and CAD New Financial System for the city.
financially sound Rollout new Police Department system at the Police Department. New HR system. New Payroll
City providing RMS system along with car Moved Dispatch center to a sytem. Change to new PD Ticket
superior remote vpn software.
services merged station. Writer System.
LONG TERM OBJECTIVES
Establish and maintain a computer equipment replacement schedule.
Manage telephone service contracts for all city departments.
2020-2021 2021-2022 2022-2023 2023-2024 2024-2025
PERFORMANCE MEASURES ACTUAL ACTUAL ACTUAL ACTUAL BUDGET
Number of telephones 177 190 195 180 185
Number of trouble tickets 214 200 221 483 450
Information Technology
600
500
400
300 Number of telephones
Number of trouble tickets
200
100
0
2020-2021 2021-2022 2022-2023 2023-2024 2024-2025
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