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CUSTOMER SERVICES DEPARTMENT
FIELD SERVICES DIVISION (200-71-712)
DIVISION DESCRIPTION:
The Customer Service/Field Services Division is responsible for field activities for utility billing duties which includes meter
reading, customer connects and disconnects, customer transfers, and investigations of billing inquiries. The Field Services
Division is also responsible for new meter installation and meter maintenance. Which includes activities such as new meter
sets, state mandated testing and replacement programs, electronic troubleshooting, meter box replacement and maintenance.
EXPENDITURE SUMMARY
FY 2024-25
FY 2022-23 FY 2023-24 FY 2023-24 Adopted Budget
EXPENDITURES BY CATEGORY: Actual Budget YE Proj. Budget Variance ($)
Personnel services $ 344,295 $ 334,845 $ 328,053 $ 336,722 $ 1,877
Operations & maintenance 437,620 406,643 409,493 406,643 –
Services & other 52,062 57,801 57,801 60,400 2,599
Capital outlay – – – – –
TOTAL $ 833,977 $ 799,289 $ 795,347 $ 803,765 $ 4,476
PERSONNEL SUMMARY
(Full-time Equivalent Positions - Includes Vacant Positions)
FY 2024-25
FY 2022-23 FY 2023-24 FY 2023-24 Adopted Budget
Actual Budget YE Proj. Variance ($)
BY POSITION TITLE: Budget
Field Service Maint. Technician 4.00 4.00 4.00 4.00 -
TOTAL 4.00 4.00 4.00 4.00 -
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