Page 142 - CityofKellerFY25Budget

COMMUNITY DEVELOPMENT

DEPARTMENT DESCRIPTION:
The Community Development Department is responsible for all aspects of residential and commercial development, from
planning and review, through to construction, in order to ensure compliance with City ordinances and related code requirements.
Upon completion of a development project, the department is continually tasked with reviewing commercial and residential
developments for code compliance in order to maximize the building and aesthetic qualities Keller’s residents desire. The
divisions therein are responsible for community planning, permitting, building inspections, and code compliance.

DEPARTMENT OBJECTIVES:
1. Review UDC sections that are confusing or conflicting and amend as needed.
2. Work with residents and property owners to bring code issues into voluntary compliance.
3. Maintain and execute high standards of customer service at each step of the development process.

DEPARTMENT GOALS:
1. Recommend and facilitate Code revisions and amendments that support the City Council goal of attracting vibrant
development, particularly in the Old Town Keller area.
2. Leverage new software to provide updated information, metrics, and an improved customer experience for citizens and
elected officials.
3. Reogranize the Community Development section of the City website to provide a better resource for residents and applicants.
4. Develop standard operating procedures (SOP) and schedule for the development process.
5. Revise the notification process for zoning requests to achieve better efficiencies within legal guidelines.

Service Level Analysis
FY 2024-25
FY 2022-23 FY 2023-24 FY 2023-24 Adopted
Services Provided Actual Budget YE Proj. Budget
Unified Development Code Amendments 9 8 3 3
and New Ordinances
Development Review Committee
Applicants 41 50 40 40
New Commercial Permits 3 10 12 5
New Single-Family Permits 20 90 30 30

FY 2024-25
FY 2022-23 FY 2023-24 FY 2023-24 Adopted
Performance Indicators Actual Budget YE Proj. Budget
Code Cases Opened 689 900 900 900
Number of Cases: One Notice 494 630 630 630
Number of Cases: 2+ Notices 175 300 200 200
Citations 8 10 10 10
% of Cases: One Notice 71.7% 70% 70% 70%
% of Cases: 2+ Notices 25.40% 33.33% 22.22% 22.22%
% of Cases Resulting in a Citation 1.16% 1.11% 1.11% 1.11%

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