Page 145 - FY 24 Budget Forecast at Adoption.xlsx

COMMUNITY DEVELOPMENT

DEPARTMENT DESCRIPTION:
The Community Development Department is responsible for all aspects of residential and commercial development, from
planning and review, through to construction, in order to ensure compliance with City ordinances and related code requirements.
Upon completion of a development project, the department is continually tasked with reviewing commercial and residential
developments for code compliance in order to maximize the building and aesthetic qualities Keller’s residents desire. The
divisions therein are responsible for community planning, permitting, building inspections, and code compliance.

DEPARTMENT GOALS:
1. Recommend Code revisions and amendments when needed to be reflective of the Keller community and its values.
2. Update department-specific pages of the city website to make them less cumbersome and more customer friendly.
3. Complete implementation and execute rollout of new planning, permitting, and code enforcement software.
4. Facilitate and complete migration to digital plan reviews.
5. Develop standard operating procedures (SOP) and schedule for the development process.
6. Work with residents and property owners to bring code issues into voluntary compliance.

DEPARTMENT OBJECTIVES:
1. Review UDC sections that are confusing or problematic and amend as needed, including zoning-FLUP conflicts.
2. Collect data necessary to leverage new software to provide updated information, metrics, and an improved customer interface
3. Reogranize the Frequently Asked Questions section of the City website to address the most common questions.
4. Conduct stakeholder meetings with contractos to avoid confusion and unneccesary permitting delays.
5. Develop and implement a Standard Operating Procedure for the Substandard Building ordinance.

Service Level Analysis
FY 2023-24
FY 2021-22 FY 2022-23 FY 2022-23 Adopted
Performance Indicators Actual Budget YE Proj. Budget
Unified Development Code Amendments 7 10 8 8
and New Ordinances
Development Review Committee
Applicants 46 50 50 50
New Commercial Permits 3 10 10 10
New Single-Family Permits 70 90 90 90
% of Cases: One Notice 59.77% 68.11% 66.67% 70.00%
% of Cases: 2+ Notices 30.39% 34.16% 26.11% 33.33%
% of Cases Resulting in a Citation 42.24% 1.08% 2.78% 1.11%

143