Page 20 - ArlingtonFY24AdoptedBudget

Business Plan

Code Compliance Services consists of Animal Services and Code Compliance working as a team with Arlington citizens,
partners in the community and nationwide, and with other city departments in support of youth and families while building and
protecting thriving neighborhoods.

Animal Services’ award-winning team encourages responsible pet ownership
and provides for the humane care of stray and unwanted animals. Programs
offered include animal care operations, pet adoptions, pet licensing, field
enforcement services, bite/dangerous animal investigations and a veterinary
clinic that provides health, and sterilization/vaccination services.

Aligned with the City’s FY 2023 Council Priorities to “Champion Great
Neighborhoods”, the Animal Services team partnered with Best Friends Animal
Society and Operation Kindness to support a healthy pet community by
providing free and low-cost vaccination clinics and free microchipping for pets.
This partnership has allowed Animal Services to provide lifesaving
epidemiological protection within our community against deadly diseases like
rabies, parvo and distemper to improve the pet community in Arlington neighborhoods. A total of 600 pets received vaccinations
and 377 microchips during two well-attended events held events with Operation Kindness.
Code Compliance focuses on education to gain compliance with city ordinances pertaining to maintenance, sanitation,
rehabilitation, conservation, and safety of existing residential and commercial properties. Code Compliance Officers inspect
single-family residential properties, multi-family properties, commercial properties and public swimming pools. Code Compliance
works closely with property owners until compliance is achieved or it becomes necessary to mitigate a hazard and take additional
enforcement measures.

Code Compliance earned national and state awards in FY 2023,
including the 2022 American Code Enforcement Association
Community Service Team Award and the 2022-2023 Texas Code
Enforcement Association Wes Castolenia Community Service Award.
Each prestigious award recognizes Arlington Code Compliance for
exemplary community service projects and initiatives focused on
building public trust while helping create and sustain healthier, safer and
more beautiful neighborhoods.

As of July 1, 2023, Arlington’s award-winning Tool Sharing Program
created and administered by Code Compliance has provided Arlington
residents free use of more than 2,000 tools and equipment with door-step delivery and pick-up to help with residential property
cleanup and maintenance since implementation in February 2021.

Code Compliance’s Neighborhood Enhancement Team (NET) cleanup events have yielded 136.62 tons (273,240 pounds) of
trash/debris removal from residential neighborhoods since program implementation with the help of more than 200 dedicated
volunteers and residents working to improve their properties.

In addition to community partnerships, education is key to the success of Code Compliance’s programs and initiatives. The
department’s comprehensive Rapid Reference Guides published on the city’s website for single-family, multi-family and
commercially zoned properties earning national and state recognition supports City Council’s Priority to Leverage Technology.

Communication and Legislative Affairs has divisions in Executive Support, City Secretary’s Office, Vital Statistics,
Office of Communication, Action Center, Intergovernmental Relations, and Document Services. Due to the varying types of
work, Communication and Legislative Affairs collaborates with departments throughout the City for communication efforts, open
records requests, customer service, intergovernmental relations, City Council agenda management, legal postings, revenue
enhancement, records management, administration for boards and commissions and managing special projects. The
department also directly serves the City Manager’s Office and the Office of Mayor and Council. The Communication and

FY 2024 Adopted Budget and Business Plan 11 City of Arlington, Texas